Privacy Policy

Introduction

Sharp Nails ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sharp-nails.com or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, postal address)
• Age and retirement planning information
• Financial information related to superannuation and retirement planning
• Service preferences and inquiry details
• Communication history with our team

How We Use Your Information

We use the information we collect to:

• Provide retirement planning and financial advisory services
• Respond to your inquiries and communicate with you
• Analyze and improve our services
• Comply with legal obligations under Australian law
• Send you service-related information and updates

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With professional service providers who assist us in delivering our services (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• With superannuation funds and financial institutions as necessary to execute your instructions

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Financial advice records are retained for a minimum of 7 years as required by Australian regulations.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings. See our Cookies Policy for more information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Sharp Nails
Level 12, 45 Clarence Street
Sydney NSW 2000
Australia
Email: [email protected]